Last Updated: January 05, 2026
Introduction
ICE Heating and Cooling (“ICE Heating and Cooling,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://iceheatingandcooling.net/, contact us, or opt in to receive communications from us, including SMS messages.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information You Provide
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Name
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Phone number
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Email address
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Physical address
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Service-related details you submit through forms or communication channels
This information is collected when you:
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Fill out a website form
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Request service or a quote
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Contact us by phone, email, or SMS
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Opt in to receive text messages
2. Automatically Collected Information
When you visit our website, we may collect:
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IP address
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Browser type
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Device information
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Pages visited and time spent on the site
This data helps us improve website performance and user experience.
How We Use Your Information
We use your information to:
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Provide HVAC services and customer support
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Respond to service requests and inquiries
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Send appointment confirmations, reminders, and service updates
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Send promotional or informational messages (only if you have opted in)
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Improve our website, services, and communication
SMS Messaging & Consent
If you opt in to receive SMS messages from ICE Heating and Cooling:
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You will receive messages related to appointments, service notifications, reminders, and/or promotional offers
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Message frequency may vary
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Message and data rates may apply
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You can opt out at any time by replying STOP
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For help, reply HELP or contact us directly
We only send SMS messages to users who have provided express consent.
How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information only with:
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Service providers who assist in operating our business (e.g., SMS platforms, scheduling tools)
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Legal or regulatory authorities if required by law
All third parties are required to keep your information secure and confidential.
Data Protection & Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we follow industry best practices to safeguard your data.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
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Improve website functionality
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Analyze traffic and performance
You can control cookie settings through your browser preferences.
Your Privacy Rights
You may:
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Request access to your personal information
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Request corrections to inaccurate data
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Request deletion of your information (subject to legal or operational requirements)
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Withdraw SMS consent at any time
To exercise these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
Business Contact Information
ICE Heating and Cooling
Website: https://iceheatingandcooling.net/
Phone: 719-433-9358
Email: josh@iceheatingandcooling.net
Address: 2213 E St. Vrain St Colorado Springs, CO 80909
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details above.